Privacy Policy — Gravity Reactors™

Last updated: June 2026

1. Introduction

Gravity Reactors™ (“we,” “us,” or “our”) operates the website https://gravityreactors.com. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, contact us, or make a purchase from our store.

2. Information We Collect

When you visit or purchase from our store, we may collect the following information:

• Contact details, such as your name, email address, phone number, billing address, and shipping address

• Order and transaction information

• Payment information, which is processed securely by third-party payment processors. We do not store full credit card numbers.

• Device and usage information, such as your browser type, IP address, pages visited, and website activity

• Communications you send us, including emails, messages, and support requests

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Send order confirmations, tracking updates, and customer service messages

• Respond to questions, returns, warranty claims, and support requests

• Improve our website, products, and customer experience

• Send marketing communications only when you opt in

• Prevent fraud, protect our business, and comply with legal obligations

4. Cookies and Tracking

Our website may use cookies and similar technologies to help operate the store, remember preferences, analyze website traffic, improve customer experience, and support marketing features. You may be able to disable cookies through your browser settings, but some parts of the website may not function properly without them.

5. How We Share Your Information

We do not sell your personal information. We may share personal information only when necessary with:

• Shopify, our e-commerce platform

• Payment processors, to securely process transactions

• Shipping carriers, to fulfill and deliver orders

• Service providers that help operate our store, website, email, analytics, customer support, or marketing tools

• Legal or regulatory authorities when required by law

These third parties are only given the information needed to perform their services.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain personal information for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records. You may request deletion of your personal information, but certain records may need to be retained where required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

• Request a copy of your personal information

• Limit or object to certain uses of your information

To exercise these rights, contact us at team@gravityreactors.com.

9. Age Restriction

Our store is intended for customers who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we learn that we have collected information from someone under 21, we will take reasonable steps to delete it.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Customers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our website, you understand that your information may be handled according to applicable data protection laws.

If you are located in the European Union, United Kingdom, or another region with specific privacy rights, you may have additional rights under applicable privacy laws, including the right to lodge a complaint with your local data protection authority.

12. Marketing Communications

If you opt in to marketing emails or messages, you can unsubscribe at any time by clicking the unsubscribe link in the message or by contacting us directly at team@gravityreactors.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes are posted means you accept the updated policy.

14. Contact Us

Gravity Reactors™
2566 County Road E
Woodville, WI 54028

Email: team@gravityreactors.com
Phone: 1 (715) 619-1331
Hours: Monday–Friday, 9:00 AM–5:00 PM CST
Website: https://gravityreactors.com