FAQ

Frequently Asked Questions

1. What is the Gravity Reactor™?

The Gravity Reactor™ is a 360° rotating dual-chamber water hookah system. It’s built around Twin Hydro-Gravity Reaction Chambers and a rugged ABS frame, designed to deliver gravity-assisted airflow with a complete ready-to-use kit — without the $500+ price tag of premium gravity-style systems.

2. How does the Gravity Reactor™ work?

Fill the dual glass chambers with water, secure your bowl, then rotate the Reactor 360°. As the system rotates, water moves through the chambers and displaces air — creating gravity-assisted airflow that drives a smooth, consistent draw. No mechanical parts. Just water, rotation, and physics.

Read how the Gravity Reactor™ works →

3. What comes with the complete kit?

Every order includes:

  • Gravity Reactor™ frame
  • Twin Hydro-Gravity Reaction Chambers (dual 16 oz borosilicate glass)
  • Max-Airflow Tube Set
  • Bubbler Tube Set
  • 5 ft hose
  • 14mm connection piece
  • Fitted gaskets and O-rings
  • Quick-start instructions

Everything needed for immediate use. Nothing extra to buy. Shop the Gravity Reactor™ 360 Rotating Water Hookah System →

4. What size connection does it use?

The Gravity Reactor™ uses a standard 14mm connection piece, compatible with standard 14mm hookah bowls and accessories.

5. How do I choose my color?

Available in Black, Blue, Red, Green, Green/Black, and Black/Blue. Select your color on the product page at checkout.

6. How fast does it ship?

Orders ship in 1–2 business days. Tracking is provided after shipment. Domestic U.S. orders typically arrive within 3–7 business days after shipment.

7. What is the return policy?

30-day returns on unused, clean items returned in original condition with all included parts and accessories. Used items cannot be returned for safety and hygiene reasons. To initiate a return, email Team@gravityreactors.com with your order number.

View full warranty and returns details →

8. What does the 1-year warranty cover?

The Gravity Reactor™ includes a 1-year limited warranty on the printed frame and components against normal-use manufacturing defects.

The warranty does not cover:

  • Broken, cracked, or shattered glass chambers
  • Damage from drops or impacts
  • Misuse or use outside intended purpose
  • Cosmetic damage (scratches, scuffs, discoloration)
  • Normal wear and tear
  • Improper cleaning or handling

See the full Warranty page for claim instructions.

9. Is it made in the USA?

Yes. Every Gravity Reactor™ is assembled in the USA, hand-inspected, and checked before shipment.

10. What is it intended for?

The Gravity Reactor™ is intended for legal tobacco use only. Must be 21+ to purchase. Buyer is responsible for compliance with all local, state, and federal laws.


Read the setup guide

Read the cleaning guide

Learn how a gravity hookah works

Shop the Gravity Reactor™ 360 Rotating Water Hookah System

Contact us — we typically respond within 1 business day.